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Katalyst Privacy Policy

Introduction

Katalyst respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and share your information when you use our services.

Information We Collect

We collect personal information you provide when you create an account, make a donation, or contact us. This may include your name, email address, and donation details. Payment information is processed through our third-party providers and is not stored on our servers.

How We Use Your Information

Your information is used to process donations, manage your account, and improve our services. We also use aggregated data to analyze trends and enhance platform features.

Information Sharing

Katalyst only shares information with trusted partners, including the Greenville, SC United Way, the Greater Together initiative, and participating HSOs in the Katalyst network. We may also share information with service providers who support our operations, such as payment processors, but they are prohibited from using your information for any other purpose. We will never sell, rent, or share personal donor information with any third party beyond those referenced above. Donor information is used solely for Katalyst communications, and donors may opt out at any time.

Cookies and Tracking

Katalyst uses cookies to enhance your experience on the platform. You may disable cookies through your browser settings, though some features of the site may not function correctly.

Data Security

We take reasonable measures to protect your data from unauthorized access or disclosure. However, no security measure is foolproof, and we cannot guarantee absolute security of your information.

User Access and Control

You can access, update, or delete your account information at any time by logging into your account. You can also contact us directly for assistance.

Children’s Privacy

Katalyst’s services are intended for individuals aged 18 and older. We do not knowingly collect information from children under 13.

Changes to This Policy

Katalyst may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform constitutes acceptance of these changes.

Contact Information

For questions about this Privacy Policy or to request assistance, please contact us at support@kayalyst.fund.